Lighthouse Pet Sitting of Cape Cod
Frequently Asked Questions
Do you have Boarding facilities?
No, we do not board animals. We provide In-home care only.
Do you clean up after my dog when outside?
Yes, we always pick up and dispose of pet waste.
How do I know if a pet sitter has been to my home?
A "Head to Tails" Report is left at every visit. These detailed notes help you know how things went and also to help report anything you need to be aware of.
Do you offer group dog walks?
No, we only walk more than one dog if they are from the same family and comfortable doing so.
Do you offer overnight visits?
No, not at this time. We hope to offer them in the future. Be sure to check back with us. For now, we can provide a late night pet sitting visit, one to two mid-day visits and an early morning visit.
How do I check in on my pets while away?
You can call, email or text your pet sitter for updates. We can even send you a photo. The quickest way to contact us is by sending us a text or email.
What if I cannot return home as scheduled?
Contact us ASAP by sending us a text / email or calling to continue care until your return. Make sure you get a confirmation back from us, so you know we have received your request.
I have an electric fence. Will the pet sitter use it?
No, for your dog's safety they will be leashed at all times.
What if I run out of pet food or supplies before I return?
We are able to purchase more food or supplies for you if you do run out during our visits. However, a $10 surcharge will be charged.
Where do you park during your visits?
We park in your driveway or street near your home. We do not advertise on our vehicles for your security. We don't want to advertise that you are not home.
Do I need to contact the pet sitter when I arrive back at home?
Yes, we ask for you to call or text us that you are home and your pets are no longer in need of care. Don't worry about the time because, if we do not hear from you, we would continue visits. Don't worry, we will remind you to let us know you're safe at home on your last "Head to Tails" Report that we leave each visit.
Do you offer every other day visits for cats?
No, we must be allowed to check on all animals in the home at least once daily while your away. Their are many medical conditions that can be deadly to cats and can occur within a 24 hour period. Cats are especially prone to a very serious condition known as Idiopathic Hepatic Lipidosis (also known as fatty liver disease). This can occur when cats stop eating, which is common when owners are away. By the second day of not eating your veterinarian must be contacted.